Terms of Use
- Acceptance of Terms
By accessing and using the website connectprotelecomgroup.ca or any services provided by Connect Pro Telecom Group (“Company,” “we,” “us,” or “our”), you agree to comply with these Terms of Use. If you do not agree, do not use our services.
- Use of Services
You agree to use our telecom services, website, and related features in compliance with:
Canadian laws and regulations, including the Telecommunications Act and CRTC rules.
Our Acceptable Use Policy (which prohibits misuse, fraud, or illegal activities).
Any applicable contracts or agreements you have with us.
We reserve the right to suspend or terminate access for violations.
- User Accounts & Security
If you create an account with us:
You are responsible for keeping your credentials secure.
You must notify us immediately if you suspect unauthorized use.
We may disable or terminate accounts for security reasons.
- Service Availability & Modifications
We strive for reliable service but do not guarantee uninterrupted or error-free operation.
We may modify or discontinue services, with reasonable notice where possible.
We are not liable for outages beyond our control (e.g., network failures, cyberattacks).
- Fees & Payments
Service fees are billed as per your contract or plan.
Late payments may result in service suspension or additional fees.
All payments are subject to applicable taxes.
- Prohibited Activities
You agree not to:
Use our services for illegal, fraudulent, or harmful activities.
Attempt to hack, interfere, or overload our network.
Distribute spam or violate Canada’s Anti-Spam Legislation (CASL).
Resell our services without authorization.
- Privacy & Data Protection
Our use of your personal information is governed by our Privacy Policy. By using our services, you consent to our data practices.
- Intellectual Property
All content on our website and services (logos, software, text, etc.) is owned by Connect Pro Telecom Group or its licensors.
You may not copy, modify, or distribute our content without permission.
- Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any direct, indirect, incidental, or consequential damages arising from service use.
Our total liability, in any case, will not exceed the amount you paid for the affected service.
- Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses related to your misuse of our services or violation of these Terms.
- Governing Law & Disputes
These Terms are governed by Canadian law.
Disputes shall be resolved in the courts of [Insert Province, e.g., Ontario].
If a provision is found unenforceable, the rest remains valid.
- Changes to These Terms
We may update these Terms periodically. Continued use after changes means you accept them.
- Contact Information
For questions about these Terms, contact:
Connect Pro Telecom Group
145 ½ Church Street, Toronto, Ontario, M5B 1Y4, Canada